Privacy Policy
Effective Date: May 12, 2026
At Taylor Door Co., we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, request a quote, schedule services, place an order, submit forms, communicate with us, or interact with our services online. By using this website, you agree to the practices outlined in this Privacy Policy.
Information We Collect
We may collect personal information you voluntarily provide, including:
- Name, email address, phone number
- Billing and shipping addresses
- Payment information
- Account information and order history
- Customer service communications
- Quote requests and project details
- Appointment and installation information
We may also automatically collect IP address, browser type, device information, website activity, referral source, and cookies and tracking technologies.
How We Use Your Information
- Process and fulfill orders
- Schedule appointments and installations
- Provide customer service and respond to inquiries
- Send order confirmations, shipping updates, and appointment reminders
- Improve website functionality and personalize content
- Analyze traffic and prevent fraud
- Send marketing and promotional communications
SMS & Marketing Communications
If you opt into SMS or text messaging, you may receive recurring automated marketing and informational messages related to appointments, installation updates, support, promotions, and product announcements. By submitting your phone number, you expressly consent to receive these messages. Consent is not a condition of purchase. Message frequency may vary and message and data rates may apply. Opt out any time by replying STOP; reply HELP for assistance. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Cookies & Tracking Technologies
Taylor Door Co. uses cookies, analytics tools, pixels, and similar technologies to improve functionality, personalize experiences, analyze traffic, measure advertising performance, and support remarketing. Third-party vendors including Google and Meta may use cookies or device identifiers. Users may manage cookie preferences through browser settings.
Third-Party Services
We may use trusted third-party providers for payment processing, shipping and logistics, analytics, email and SMS platforms, marketing, spam detection, and scheduling/CRM. These providers access information only as necessary to perform services on our behalf.
Data Retention
Comments, form submissions, customer communications, and associated metadata may be retained to streamline support, scheduling, and follow-up. For customers, we securely store personal information associated with accounts, quotes, projects, and service history.
Your Privacy Rights
- Request access to personal information we maintain
- Request corrections or updates
- Request deletion of eligible personal information
- Opt out of marketing emails via unsubscribe links
- Opt out of SMS by replying STOP
- Disable cookies through browser settings
Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
Taylor Door Co. reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes become effective immediately upon posting.
Contact
Taylor Door Co., https://taylordoorco.com, questions? Contact us via the contact page.